Shipping policy

Thank you for shopping with us. This Shipping Policy explains how we process and ship orders.

Shipping Origin

Orders are fulfilled from our location in Clintonville, Ohio, United States.

Fulfillment location:
11 W Cooke Road, Suite 5
Columbus, Ohio 43214
United States

Shipping Carriers

We purchase shipping labels through Shopify Shipping. USPS services are available for United States shipments.

Shipping Rates (United States)

Shipping rates are calculated at checkout based on your order subtotal and/or shipment weight.

Order Processing

We begin processing orders as quickly as possible. Processing time may vary depending on order volume and the nature of the products in your order.

Delivery Timeframes

Delivery times are estimates provided by carriers and are not guaranteed. Carrier delays (weather, peak season, etc.) can impact delivery.

Tracking

When your order ships, you will receive an email with tracking information (when available).

Address Accuracy

Please verify that your shipping address is correct before placing an order. We are not responsible for delivery issues caused by incorrect or incomplete addresses.

Lost, Stolen, or Delayed Packages

Once a package is in the carrier’s possession, shipping events (delays, misdeliveries, or loss) are handled by the carrier. If you experience an issue, please contact us and we will do our best to assist.